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Remember that long before we're manufacturers, we were (and still are) collectors of what we make so we'd love to hear from you. But please remember that due to the sheer volume of e-mails and phone calls we receive, it may take us longer than expected to answer your emails so please keep that in mind.
In order to streamline our customer service process and respond to your questions and comments more personally and thoroughly, please review the departments below and select the most appropriate department to contact. Please do not send us multiple requests or questions as it will only delay our response time to your inquiries.
Online Forum
You can find most answers to your questions, see product previews, discuss with fellow collectors, share tips and see custom figures through our online community forum by clicking on the "forum" link under the "features" tab at the top left of our homepage, or you can simply click here: http://www.triadestore.com/forum/index.php
Customer Service Inquiries
You can find most answers to your questions in our Customer Service link at the top section of our website. Please note that any emails sent to our Customer Service department should only be related to open or pending orders or returns and exchanges. General service questions and comments should be sent to our General mailbox as referred below.
Customer Service
Phone: 1.408.225-1471 ext: 105
Email: orders@triadestore.com
General Inquiries
Any questions relative to upcoming products, support, shipping rates, packaging, or any general questions about our company or products should be e-mailed to the address below. Please do not use this e-mail address if you have questions about a pending or open order.
General Mailbox
Email: info@triadestore.com
Wholesale and Distribution Inquiries
Looking to resell our products in your store or website? Please contact our wholesale account representative at the e-mail address below to set up an account. Existing wholesale and distribution accounts may also use this e-mail address as well.
Wholesale and Distribution
Email: wholesale@triadtoys.com
Business Development Opportunities
Do you like our products and design? Or do you have a product or service that will help both our companies grow together? Please contact us with your thoughts and ideas through the e-mail address below.
Business Development Manager
Email: admin@triadtoys.com
Employment and Career Opportunities
Do you like our vibe and attitude towards the toy and collectible industry? Do you think your personal and career goals will suit our growth together? If so, check out the available job openings we currently have below and contact us. Please do not send us any copyrighted or trademarked materials unless we request for you to do so first.
Employment and Career Opportunities
Email: admin@triadtoys.com
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